All our games are designed to be safe and engaging. In addition, during your game experience, our staff will be monitoring every room through a CCTV system to help ensure that everything is going well.
There is an emergency button in the rooms for any emergency situation.
And you can always contact with our staff using the provided walkie-talkie.
Yes. To prevent no-show and ensure opportunities for other players to experience, the reservation will be canceled automatically in the following cases.
- If you enter the wrong contact information at the time of your reservation (we will contact you by e-mail, but if you do not hear from us by the store closing time the day before, it will be automatically canceled).
- Duplicate booking for the same player.
- If it is impossible to contact you to check the day before the reservation (we will leave a text message while you are away, but if there is no reply by the store closing time, it will be automatically canceled).
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